Terms of service

Terms of Service

Welcome to Hubbard Manor Soap Co. — we’re so glad you’re here! By accessing or purchasing from our website (hubbardmanorsoap.com), you agree to the following Terms of Service. Please read them carefully before making a purchase.


1. Overview

Hubbard Manor Soap Co. operates this website to share and sell our handcrafted, tea-infused soap and self-care products. Throughout the site, “we,” “us,” and “our” refer to Hubbard Manor Soap Co. By visiting our site or purchasing from us, you engage in our “Service” and agree to these Terms.


2. Online Store Terms

By agreeing to these Terms, you confirm that you are at least the age of majority in your state or province of residence.
You may not use our products for any illegal or unauthorized purpose or violate any laws in your jurisdiction.


3. Product Information

Each soap bar is handmade in small batches, so slight variations in color, scent, or appearance are natural and part of the charm of handcrafted goods.
All ingredients are clearly listed on our website and product packaging. Please review them before use, especially if you have allergies or sensitivities.

Our products are for external use only. Avoid contact with eyes and discontinue use if irritation occurs.


4. Orders & Payments

All prices are listed in USD and are subject to change without notice.
We reserve the right to limit or refuse any order at our discretion, particularly if fraudulent or abusive activity is suspected.
Your payment information is processed securely, and we do not store credit-card details.


5. Shipping

Orders are processed and shipped within the timeframe noted at checkout.
Delivery times may vary depending on carrier delays, weather, or holidays. Once an order ships, we’re not responsible for carrier delays or lost packages, but we’ll always assist with tracking and resolution where possible.


6. Returns & Exchanges

Because our soaps are handcrafted personal-care items, all sales are final.
If your order arrives damaged or incorrect, please contact us within 7 days of delivery at hello@hubbardmanorsoap.com with photos, and we’ll make it right.


7. Subscriptions

By enrolling in our Founding Member Soap Club or any subscription plan, you authorize recurring charges until canceled.
You may cancel your subscription anytime through your account dashboard or by contacting us at least 5 business days before your next renewal.


8. Intellectual Property

All content on this site—including text, images, logos, and product descriptions—is the property of Hubbard Manor Soap Co. and may not be copied, modified, or reused without written permission.


9. Limitation of Liability

Hubbard Manor Soap Co. is not liable for any injury, loss, or damages resulting from the use or misuse of our products.
Use of our website and products is at your own risk.


10. Changes to Terms

We may update these Terms periodically. Any changes will be posted here, and your continued use of our website after updates means you accept those revisions.


11. Contact Us

If you have any questions about these Terms, reach out at:
📧 hello@hubbardmanorsoap.com
🌐 hubbardmanorsoap.com

Thank you for supporting small-batch craftsmanship and self-care made simple. 💜